Privacy Policy

AR Trading Company (“we”, “our”, or “us”) operates the website www.artradingcompany.in. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services. It is prepared in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Who We Are

AR Trading Company
#14, 5th Main, 4th Cross, Viveknagar Further Extension, Bangalore 560047
Email: saleem20air@gmail.com
Phone: +91 99801 00987
GSTIN: 29AONPS3118N1Z7

2. Data We Collect

We may collect the following information:

• Contact details: name, mobile number, email address
• Order information: product selections, delivery address, GSTIN
• Quote requests: product types, quantities, and preferences
• Communications: messages you send via our contact form, WhatsApp, or email
• Technical data: IP address, browser type, pages visited (via analytics)
• Cookies: session and preference cookies (see Section 7)

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders and quote requests
• Send you GST-compliant invoices
• Respond to your enquiries and support requests
• Send transactional notifications (order confirmations, delivery updates)
• Improve our website and product listings
• Comply with legal and regulatory obligations

We do not use your data for unsolicited marketing without your consent.

4. Legal Basis for Processing

Under the DPDP Act 2023, we process your data on the following bases:

• Your consent when you submit a contact form or quote request
• Contractual necessity when processing orders
• Legal obligation for GST and tax compliance
• Legitimate interest for website security and fraud prevention

5. Third-Party Services

We use the following third-party services that may receive your data:

• Google Analytics: anonymous usage data for website improvement
• WhatsApp Business: when you contact us via WhatsApp
• Telegram: internal admin notifications only
• Payment processors: for order payments (we do not store card data)

We do not sell or rent your personal data to any third party.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined above, or as required by law (e.g., GST records for 8 years under Indian tax law). Contact form submissions are retained for 2 years.

7. Cookies

Our website uses essential cookies for session management and optional analytics cookies (Google Analytics) to understand how visitors use the site. You can disable non-essential cookies in your browser settings.

8. Your Rights

Under the DPDP Act 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Board of India

To exercise these rights, contact us at saleem20air@gmail.com or call +91 99801 00987.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

For any privacy-related questions or data requests:
Email: saleem20air@gmail.com
Phone: +91 99801 00987
Address: #14, 5th Main, 4th Cross, Viveknagar Further Extension, Bangalore 560047