Shipping Policy

This policy explains our delivery process, timelines, and what to do if something goes wrong with your delivery.

1. Delivery Areas

Business days: Monday to Saturday. Deliveries are not made on Sundays or public holidays.

2. Delivery Partners

[SALEEM: confirm delivery partners — e.g., own vehicle / third-party courier]

For Bengaluru same-day deliveries, we use our own delivery service. For outstation deliveries across Karnataka, goods are dispatched via transport.

3. Delivery Charges

[SALEEM: confirm delivery fee policy]

Please contact us for current delivery charges based on your location and order size.

4. Self Pick-Up

You may pick up your order directly from our shop during business hours:

Address: #14, 5th Main, 4th Cross, Viveknagar Further Extension, Bangalore 560047
Hours: Monday to Saturday, 9:00 AM – 6:30 PM IST

5. Wrong Address or Failed Delivery

If a delivery fails due to an incorrect address provided by you, re-delivery charges may apply. Please ensure the delivery address is accurate when placing your order. If you need to update your delivery address, contact us immediately before dispatch.

6. Delays

Delivery times are estimates and are not guaranteed. Delays may occur due to high order volumes, traffic, adverse weather, or other unforeseen circumstances. We will notify you if a significant delay is expected.

7. Delivery Issues

If you have not received your order within the expected timeframe, or if goods arrive damaged, please contact us immediately:

WhatsApp: +91 99801 00987
Email: saleem20air@gmail.com
Hours: Mon–Sat, 9:00 AM – 6:30 PM IST